Prepare for Take Off
Flights Coordinated With Your Vacation
With Cosmos, think of your entire vacation as one-stop shopping. Rather than spending hours researching flights to coordinate with your vacation start and end dates, let us handle the work. And when we book your flights, if there are any changes to your vacation schedule, we make the air changes for you. As a completely independent company, we have no ties to any one airline. We negotiate the lowest possible airfares with the world's finest carriers on your behalf.
Cosmos offers 2 air options - Flex Air and Instant Purchase Air. Flex Air allows flexibility if you want to make changes to your vacation schedule. Instant Purchase Air may offer additional airline options but has more restrictions. Some vacations may only offer one Air type option.
Low Air-Inclusive Prices & Free Airport Transfers
Regardless, which air option you choose when you book your Cosmos vacation air-inclusive as per the itinerary start/end dates, the transfer to and from the airport to your start and end hotel is included (on published departure and return dates). This can be a substantial savings and give you peace of mind. Airport transfers for US and Canada tours will not be included and are not available for purchase.
Land-only vacation clients who make their own air arrangements on regularly scheduled direct or nonstop flights (including chartered flights) into terminals may purchase our airport transfer service.
Airport transfers can be arranged when you purchase extra nights before or after the vacation. Transfers cannot be provided when you join late or leave early. Flight information for air purchased separately from Cosmos will be required at time of booking the extra night transfers and must be provided to Cosmos prior to final payment.
You can email a copy of your air itinerary with arrival and departure flights and dates with your invoice number to the Transfer Department at eservicesdesk@Cosmosfamily.ca. Flight details should be sent apart from other correspondence. Flight details and payment must be received no later than final payment. Time and terminal limitations are provided.
Transfers will be provided only if confirmed by Cosmos. Look for confirmation of your transfer in the travel documents.
We Also Accept Your Reservation on a Land-Only Basis
While booking your vacation air-inclusive gives you all the advantages described, you can also choose the land-only option.
Book Early to Get Even Better Prices Than Those Listed
The earlier you book, the better the rates will be, as availability of the best airline rates is at its best. For up-to-the-minute air prices, look online or ask a Travel Consultant. Any changes and/or revisions to airline flights may affect your air-inclusive price.
Booking your Vacation with Air
Guaranteed air-inclusive prices - air is only available to passengers travelling from Canada with some exceptions from the United States for Exotic vacations (Asia, South & Central America, and South Pacific) and only available when booked in conjunction with a land vacation. An additional non-refundable $300 air deposit is required for Flex Air booked in conjunction with any land vacation (i.e. air-inclusive vacation). Instant Purchase Air requires air payment in full at time of booking (i.e. air-inclusive vacation) plus non-refundable service fee (between $50 and $80 per person for International air). Once booked, Instant Purchase Air is non-refundable, and non-changeable. Some vacations may only offer one Air type option. However, once your air schedule is confirmed and Cosmos has received your full air and land deposit, your air-inclusive vacation price is guaranteed.
How We Select Your Flights
Since seats for our low-cost airfares fill quickly, we urge you to book early. Air-inclusive reservations cannot be made later than 10 days prior to departure. Additional rules may apply. Ask our Travel Consultants for details. Although we will try, Cosmos cannot always honour carrier or flight preferences.
Air tickets will be received two to three weeks prior to vacation departure. For any late bookings, tickets are sent overnight after final payment is received. It is advised to contact your air carrier for special service requests, such as specific seat assignments and special meals, or, if applicable, to advise your frequent flyer number. Cosmos monitors airline schedule changes as received and processes in departure date order.
Business class and/or Premium Economy upgrades may be available for purchase. Please inquire with your Travel Agent at the time of booking for applicable price quotes. NOTE: North American connection flights and intra-European flights typically do not have upgraded cabins available in conjunction with international upgraded service.
Air-Inclusive Vacations – Applicable Taxes & Fees
Air inclusive price quotes will include all government-imposed taxes and fees applicable at the time of booking and will be shown as a Total Amount. Additional airline fees for baggage may apply. At the time of booking your air-inclusive vacation online, carrier Websites will be provided to check baggage fees, or you can visit www.iflybags.com for up-to-date baggage pricing/restrictions. The total airfare price, the base airfare price, and the applicable government taxes and fees are broken-out line-by-line and shown while booking online and on the invoice after your travel is booked. For return travel from some countries, international travellers are required to pay entry and/or exit fees at the airport. These fees will be collected by the local government and are payable by the traveller at time of travel. Your confirmation booking information will contain information about these fees.
Not Included In Your Vacation Price
Charges not included in the land vacation price: airfare to/from the start/end of your vacation; airline baggage fees including checked and/or excess baggage fees; Federal inspection fees for the Federal Customs and Immigrations; agricultural tax; GST/HST/PST or other per person taxes imposed by government entities; applicable cruise taxes, fees, fares and port charges; passports; visas and vaccinations; transfers; tips to your Tour or Cruise Director, Local Host, driver, Local Guides, and/or ships' crew; gratuities on ferries, trains, and cruise ships; laundry; telephone; minibar; alcohol, beverages, and food outside of the contracted menu as presented at a hotel or restaurant (these extra items will be billed to you before leaving the hotel, ship, or restaurant); additional excursions and activities not listed as 'included' in the itinerary; porterage at airports or train stations; Travel Insurance premiums; and all other items of a personal nature.
Taxes and fees
Taxes and fees are extra and subject to change and are not guaranteed until full land and air deposit are received.
Travel Terms & Conditions
The purchase of any travel services offered by Cosmos, constitutes a contractual arrangement between you and Cosmos, and represents your acceptance of the Terms & Conditions. Please ensure that you read carefully and understand the Terms & Conditions prior to booking. These Terms & Conditions cover Deposit & Final Payment information, Air-Inclusive Deposits & Final Payment, Revisions & Revision Fees, Air Arrangements, Participation, Travellers Who Need Special Assistance, Young Travellers, Smoking, Price Policy, Visas and Passports, Hotels & Accommodations, Baggage Allowance, Travel Documents, Not Included in the Land Price, Refunds, Service Inquires After the Vacation, Holidays, Safety, Photos & Pictures, Optional Excursions, and Responsibility.